Objective

Seeking Challenging opportunity in the field of Computer Operations Support.

Summary

Thirty years in the field of Computer Operations, mainly IBM MVS systems; also AIX, HPUX, HP3000 and IBM/PC. Extensive knowledge of OS/JCL, OS Utilities, TSO, ISPF, SDSF, VPS, DRS, DFSMS, ISMF, IDCAMS, STK HSC, CA-1, CA-7, CA-11, CA-EARL, Control-M, Control-M for Unix, Tape/Copy, MS Word, and MS Excel. Solid working knowledge of SAS, OmniBack, Veritas NetBackup, Remedy, Heat, RightFAX, DMS, SAMS, ICF, SAS, AutoSys, NetView, NetView 6000, DB2, Omegamon, Mainview, Tracker, and Extra!.

Professional History

Kaiser Permanente Corona, CA Oct. 2005 – July 2008

Computer Operations Analyst

· Second level support for KP Health Connect VPS print queue issues on MVS and AIX print queue issues on Unix.

· First level resolution of Tivoli-generated Remedy tickets caused by AIX disk errors.

First American Real Estate Services Anaheim, CA Apr. 2005 – Oct. 2005

Computer Operations Analyst

· Monitor two MVS systems via Control-M, correct most abends and JCL errors before escalating to programming staff.

· Set up jobs and schedule user and programmer on-request jobs submitted and authorized through PVCS Tracker.

Guidant Corp. (through ARC/Pomeroy agency) Temecula, CA Nov. 2003 – Feb 2005

Computer Operations Analyst

· Monitor Control-M ECS for failures of production jobs running on HPUX, Win2K, Sun Solaris; escalate to on-call.

· Schedule Control-M jobs using ECS.

Northrop Grumman Space Systems (through ComForce agency) Azusa, CA Feb. 2003 – Oct. 2003

Computer Operations Analyst

· Stacked 14,290 data sets on 6,928 3480 tapes down to 446 tapes in 23 days using Tape/Copy from OpenTech Systems, thus eliminating 6,482 tapes from a 20,000-unit CA-1 tape range.

· Monitor and escalate a two-LPAR payroll and general ledger batch schedule Control-M.

ConAgra Grocery Products (a.k.a. Hunt-Wesson) Irvine, CA Nov. 1998 – Nov. 2001

Computer Operations Analyst

· Monitor and abend resolution of MVS CA-7/CA-11 batch processing

· Identify peculiarities in CA-7 batch production and recommend corrections to scheduling and change control personnel.

· Monitor Unix and Windows jobs running in the AutoSys scheduler.

SunAmerica, Torrance, CA Apr. 1997 -- Jul. 1998

Senior Computer Operator

· Monitor and abend resolution of MVS CA-7/CA-11 batch processing for SunAmerica Financial Corporation.

· Identify peculiarities in CA-7 batch production and recommend corrections to scheduling personnel.

SMS/FHP Healthcare, Costa Mesa, CA Aug. 1996 -- Mar. 1997

Computer Operator

· Monitor and abend resolution on two MVS CA-7/CA-11 systems and three AS/400 systems.

· Identify peculiarities in CA-7 batch production and recommend corrections to scheduling personnel.

Computer Sciences Corporation, Fullerton, CA Jan. 1995 -- Oct. 1995

Senior Computer Systems Engineer, Hughes Mainframe Relocation Project

· Led project to convert 330 production microfiche tape data sets to route through Microfiche Production System. Tapes are no longer picked up at computer facility as data is now transmitted directly to vendor’s facility via T-1 lines.

Hughes Aircraft Company, Fullerton, CA Oct. 1984 -- June 1992

Senior Member of the Computing Staff, Batch Scheduling

· Monitor and abend resolution on two MVS CA-7 systems as an operator before being promoted to Scheduler.

· Take new scheduling requests from programmers, set up CA-7 job definition, schedules, triggers and requirements.

· Set up ad hoc jobs.

· Set up special ordered jobs to run from the CA-7 override library.

· Build and resolve CA-7 base and fiscal calendars.

· Set up all batch jobs in CA-7 to restart under CA-11 after that product was installed.

Education

Computer Learning Center, Los Angeles, Graduate Computer Operations Course, 1976. Graduate North Torrance High School, 1975.